Privacy Policy
1. IntroductionSenerga A.S. ("we," "our," "us") is dedicated to safeguarding the privacy of our clients and visitors to our website. This Privacy Policy outlines our practices and procedures regarding the collection, use, and protection of personal data. By engaging with our services or accessing our website, you agree to the terms and conditions outlined in this policy. We are committed to ensuring that your privacy is protected and that any personal information you provide is handled in a safe and responsible manner.
2. Contact InformationIf you have any questions, concerns, or comments about this Privacy Policy or our data practices, please feel free to contact us at:Company Name: Senerga A.S.Mailing Address: info@senerga.com.trEmail Address for Privacy-Related Inquiries: info@senerga.com.trPhone Number: +90 444 4 684We welcome your inquiries and will respond to them promptly and comprehensively.
3. Types of Personal Data CollectedSenerga A.S. collects only the personal data that is necessary for the effective delivery of our services and to enhance your experience with us. The types of personal data we collect include:Name: To personalize our communication and provide a tailored service.Email Address: To send updates, newsletters, and respond to inquiries.Phone Number: To contact you directly if needed for customer support or service updates.We are committed to ensuring that this data is collected and used responsibly and transparently.
4. Methods of Data CollectionWe employ several methods to collect personal data, each designed to ensure that we gather the necessary information in the most efficient and secure manner possible:Website Forms: We collect information through various forms on our website. When you fill out a form, such as a contact form or a subscription form, we collect the information you provide, including your name, email address, and phone number. This information helps us respond to your inquiries and provide the services you request.Cookies: Our website utilizes cookies to enhance your browsing experience. Cookies are small data files stored on your device when you visit our website. They help us understand how you use our site, allowing us to improve its functionality and provide a better user experience. Cookies can track your browsing activity and remember your preferences, ensuring that our site is more tailored to your needs.
5. Purpose of Data CollectionThe personal data we collect is used for various purposes, all aimed at enhancing our services and your experience:Marketing: We use your email address to send you newsletters, promotional materials, and updates about our services. This helps keep you informed about new developments, special offers, and other relevant information.Customer Satisfaction: We collect feedback through surveys and direct interactions to improve our services. Your input is invaluable in helping us understand your needs and expectations, allowing us to make the necessary adjustments to meet them.Service Provision: Your contact details enable us to provide you with the services you request and to communicate with you effectively.
6. Data SharingSenerga A.S. is committed to maintaining your privacy and does not share your personal data with third parties. All personal information collected is used solely for the purposes outlined in this policy. We do not sell, trade, or otherwise transfer your personal data to external parties. Your information remains within our secure systems and is used only by our team to fulfill the purposes stated in this policy.
7. Data Storage and SecurityWe prioritize the security of your personal data and have implemented comprehensive measures to protect it from unauthorized access, alteration, disclosure, or destruction. Our data storage practices include:Secure Servers: Your data is stored on secure servers protected by industry-standard firewalls and security protocols. We ensure that our servers are updated regularly to defend against potential security threats.Encryption: Sensitive information, such as passwords and payment details, is encrypted to add an additional layer of security.Access Controls: Access to personal data is restricted to authorized personnel only. Our employees are trained in data protection best practices and are required to adhere to our strict confidentiality policies.
8. User RightsAs a user, you have the right to control your personal data. These rights include:Access: You can request access to the personal data we hold about you. We will provide you with a copy of this data in a readable format.Correction: If any of the information we hold about you is incorrect or incomplete, you have the right to request that we correct it.Deletion: You can request the deletion of your personal data from our systems. To exercise this right, please email us at info@senerga.com.tr. We will process your request promptly and ensure that your data is removed securely.
9. Cookies and TrackingOur website uses cookies and other tracking technologies to enhance your experience and gather information about how you use our site. This helps us understand user behavior and improve our website's functionality. Cookies we use include:Session Cookies: These are temporary cookies that expire once you close your browser. They help us track your activities during a single browsing session and improve the usability of our site.Persistent Cookies: These cookies remain on your device until they expire or are deleted. They help us remember your preferences and settings for future visits.You can manage your cookie preferences through your browser settings. By adjusting these settings, you can accept, reject, or delete cookies. Please note that disabling cookies may affect the functionality of our website.
10. Updates to Privacy PolicyWe may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make changes, we will update the date at the top of the policy and notify you via email. We encourage you to review this policy periodically to stay informed about how we are protecting your personal data.If you have any questions or concerns about our privacy policy, please do not hesitate to contact us at info@senerga.com.tr. Your privacy is of utmost importance to us, and we are committed to ensuring that your personal data is handled with the highest level of care and security.
